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Good Talk - Communicate Easier & Better

Good Talk - Communicate Easier & Better

The Business Communications Handbook (eBook)

Good Talk is an essential handbook for navigating the complex challenges of connecting with people in any context. Whether you’re dealing with difficult conversations, building trust, or influencing others, this ebook provides practical tools and insights to help you communicate more effectively. It explains why people don’t always react as expected and offers actionable advice to improve your skills in building meaningful relationships.

What You’ll Learn:

  • Why Communication Works & Fails: Understand the key factors that can make or break your interactions.
  • The Power of Perspective: Learn how seeing things from others' viewpoints can drastically impact your communication.
  • The 5 Ways We Listen: Discover five distinct listening styles and understand which one will give you the most valuable insights (hint: it’s not the one most people use).
  • Avoiding Discount Revenge: Find out why even minor dismissals can trigger negative reactions and how to prevent them.
  • Building Buy-In and Trust: Explore the techniques for gaining support for your ideas and establishing trust in relationships.


Chapter Overview:

1. Why Connections Work and Why They Fail

  • Perspective is Everything: How perception influences communication.
    • Major Dynamics:
      • Discount Revenge: The consequences of dismissing others.
      • Intent Effect: Understanding how intentions shape outcomes.
      • Trust: The foundation of effective communication.

2. Tools That Connect People to You

  • Questions: Techniques for engaging others.
  • The 5 Ways We Listen: Different listening approaches and their impact.
  • Paraphrase to Connect: Strengthen understanding through reflection.
  • Connect When You Just Aren’t Feeling It: Stay engaged even in challenging situations.

3. More Ways to Connect

  • Get Your Message Across: Methods for effectively communicating your ideas.
  • Deal with Difficult People: Strategies for navigating challenging interactions.
  • Get What You’re Looking For: Techniques for making effective requests.
  • More on Being Understood: Why words alone don’t always convey meaning.
  • The Elephant in the Room: Addressing unspoken issues.
  • Credit-Acknowledge: How to validate others and strengthen connections

4. Build Buy-In to Your Ideas

  • Build Buy-In: Gain support and commitment from others.
  • Start Stop Continue: A framework for actionable feedback.
  • Help Groups Come to a Decision: Facilitate decision-making in group settings.
  • How One-Up, One-Down Relationships Operate: Understanding power dynamics

5. Elegant Connection Tools

  • Handle Tough Requests: Approaches for navigating difficult asks.
  • Best Current Thinking Process: A method for refining ideas collaboratively.
  • Meetings People Want to Go To: Techniques for creating productive and engaging meetings.
  • People Who Mess Up Meetings: How to manage disruptive behaviors.

Transform your communication skills and master the art of building authentic relationships with Good Talk - Communicate Easier & Better. This ebook will help you unlock the secrets to effective communication, providing the tools you need to foster stronger connections and achieve better results in both personal and professional settings.

$24.95 USD
$24.95 USD
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Scenarios Where Good Talk Can Help

  • Shifting Meeting Momentum

    You're in a meeting where things just aren't clicking and you don't know how to shift the momentum.

  • Connecting with Difficult Colleagues

    Someone you work with drives you nuts. You just can’t seem to find a way to connect and smooth things out.

  • Being Better Understood

    You get the sense that some people just don’t get you...you don’t know why but you sure would like to change things.

  • Expressing Your Ideas Confidently

    You’re hesitant to tell people what you think about something because you can’t find a way.

  • Reflecting on Conversations

    You go home at night thinking back on the day’s conversations and wonder if and how you could have made them turn out better.

  • Learning the “Connection Trick”

    You marvel at how often people can be so at ease with their co- workers and customers... you’d like to know what their trick is.

  • Handling Frustrating Meetings

    You walk away from meetings frustrated that things didn’t go very well and you wonder if you could or should have made it different.

  • Navigating Difficult Business Relationships

    Some business people are just plain difficult — and you’d like to figure out how you are ever going to deal with them.